100% Customer Satisfaction Guaranteed

We are committed to your 100% satisfaction. We stand behind our promise of satisfaction so that if for any reason you are unsatisfied with your purchase we will refund your money—no questions asked!  

REMARKABLE CUSTOMER VALUE: In our own customers’ words we believe, “You will love BootRoxx’s brilliant designs that jazz up your boots, sending you over the moon with tons of compliments. You can’t own enough.”

Returns

To be eligible for a return, your item must be in the same condition that you received it or like new. To complete your return, we require a receipt or proof of purchase.

Exchanges

We will happily repair and/or replace any items that are defective. If you need an exchange, send us an email at Info@BootRoxx.com 

Refunds

We DO NOT refund purchases made from retail stores.  Refund terms are for bootroxx.com purchases only.

For refund inquiries, email us at info@bootroxx.com

For gifts, see ‘Gift Returns’ below.

Gift Returns

If the item was marked as a gift at the time of purchase and it was shipped directly to you, you’ll receive a gift certificate that credits you for the value of your return. Once the returned item is received, the gift certificate will be mailed to you directly.

In the event of a refund, the total will go to the purchaser of record.

Shipping

To return your product, you should mail the item to: 

5615 N Pennsylvania Ave

Oklahoma City, OK 73112

If you are shipping an item over $75, you should use a trackable shipping service or purchase shipping insurance.